What if my apps don't work?
If your app isn't loading or something isn't working the way you would expect it to, follow these simple steps.
Double tap on the app and swipe it to close. You can then re-open the app to see if this has rectified the problem.
If you are still experiencing difficulties, uninstall the app.
For any further difficulties, contact support at firstname.lastname@example.org and they'll be happy to help.