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If you are experiencing issues with Firefly, use our troubleshooting guides to find out more about the most common causes and potential fixes.
If you are still having problems after trying out the solutions outlined in this section, please don't hesitate to get in touch with our friendly Support Team for further assistance.
Is a page broken or misbehaving? Are you experiencing issues with content and resources within a Firefly page?
Inaccurate timetables? Issues with the way timetables are displayed?
Experiencing issues with Firefly Student and/or Teacher Planner mobile apps data?
Are you unable to access your Firefly site?
Having issues with users, groups or Firefly login?