Facility - Profile pictures not appearing

Facility stores the profile pictures in a location according to your setup. You will also need to make sure that the Firefly Cloud Uploader is configured to look at that location and that it knows the file extension for those images.

  1. Open SQLKeyring.config in Notepad or similar. You can find it under Fireflyclouduploader\Plugins\sqlKeyring on your SQL server.
  2. Check that the student_picture_location, student_picture_extension, staff_picture_location and staff picture_extension variables have the correct details in them.
<!-- The path to the folder containing student profile pictures with the student ID as the filename (e.g. c:\studentpics) -->
<variable name="student_picture_location">\\example\location</variable>

<!-- The extension for student profile picture files, excluding the . (e.g. jpg) -->
<variable name="student_picture_extension">jpg</variable>

<!-- The path to the folder containing staff profile pictures with the lecturer ID as the filename (e.g. c:\staffpics) -->
<variable name="staff_picture_location">\\example\location</variable>

<!-- The extension for student profile picture files, excluding the . (e.g. jpg) -->
<variable name="staff_picture_extension">jpg</variable>

If the locations and file extensions are correct, make sure that the location is accessible from the Cloud Uploader machine.